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  • Writer's pictureMugunthan Balakrishnan

What are the seven barriers to accessibility?




As our world becomes more and more digital, accessibility has become a crucial issue affecting millions of people. However, despite the progress that has been made, there are still many barriers to accessibility that need to be addressed in user experience (UX) design. In this blog post, we will explore the seven most common barriers to accessibility in UX.


1. Physical barriers: Physical barriers such as stairs, narrow doorways, and lack of ramps prevent users with mobility impairments from accessing websites or applications.


2. Communication barriers: Communication barriers such as lack of sign language interpretation, closed captions, or audio descriptions make it difficult for users with hearing or visual impairments to access information on digital platforms.


3. Attitudinal barriers: Attitudinal barriers such as prejudice, stereotypes, and discrimination create obstacles for users with disabilities to fully participate in digital spaces.


4. Financial barriers: Financial barriers such as high costs of assistive technology prevent users with disabilities from accessing necessary resources to interact with digital platforms.


5. Technological barriers: Technological barriers such as inaccessible websites, software, and digital devices prevent users with disabilities from accessing information and communication technologies.


6. Environmental barriers: Environmental barriers such as lack of accessible public transportation, sidewalks, and public spaces prevent users with disabilities from fully participating in digital spaces.


7. Legal barriers: Legal barriers such as outdated or inadequate disability laws and policies prevent users with disabilities from accessing their rights and achieving equality in digital spaces.


These barriers to accessibility not only impact users with disabilities but also limit the potential of digital platforms as a whole. It is essential to recognize and address these barriers in UX design to ensure that everyone has equal access to information, services, and opportunities. By working together to eliminate these barriers, we can create a more inclusive and accessible digital world for all.

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