Selected client work and design explorations, from complex public services to emerging digital products.

Redesigned a broken digital form so 50,000 residents could self-serve with confidence

From discovery and tokens to components, patterns and handoff, building a design system that scales across five digital surfaces.

A design exploration into the clarity problems that make simple reporting tasks feel hard.

Turned a rigid keyword search into a guided discovery experience with filters built for intent.

Research-led UX for a live kiosk at Lorne — real-time conditions, multilingual, mobile-first.

Turned overwhelming crime statistics into calm, contextual insights on a mobile screen.

A before-and-after redesign showing how contrast, clear messaging, and structure make giving prompts work for every user.

Designed an AI bookkeeping concept that shows its reasoning, flags what it's unsure of and hands tricky calls to a human bookkeeper.

A UI concept exploring how to reduce call volume by making local services easier to find.

A step-by-step concept that turns an overwhelming single-page form into a guided journey.