Our role is to uncomplicate design, making it simple and user-centric.

We use a user-centred approach to design engaging experiences that reflect your brand, enhance efficiency, and work across industries.

No availability until July 2024

Statistics showcasing the vital role of user-centred design in today's market.

The Power of UX: Essential Insights

Every $1 invested in UX yields $100 In return
Every $1 invested in UX yields $100 In return
Every $1 invested in UX yields $100 In return

Source:

A 5% increase in retention boosts profits by 25%.

A 5% increase in retention boosts profits by 25%.
A 5% increase in retention boosts profits by 25%.

Retain customers with effective UX design.

43% is the average desktop bounce rate

43% is the average desktop bounce rate

Enhance UX to lower the bounce rate and drive engagement.

70% of Gen Z expect intuitive website experiences
70% of Gen Z expect intuitive website experiences
70% of Gen Z expect intuitive website experiences

Meet Gen Z's demands with predictive UX design.

Meet Gen Z's demands with predictive UX design.

Source:

74% see research as key in decision-making.
74% see research as key in decision-making.
74% see research as key in decision-making.

Source:

88% of online consumers are less likely to return to a site after a bad experience.
88% of online consumers are less likely to return to a site after a bad experience.
88% of online consumers are less likely to return to a site after a bad experience.

Ensure a positive user experience to keep users returning.

75% judge a company's credibility by its website design.

75% judge a company's credibility by its website design.
75% judge a company's credibility by its website design.

Ensure a positive user experience to keep users returning.

60% become repeat buyers after personalised experiences.

60% become repeat buyers after personalised experiences.
60% become repeat buyers after personalised experiences.

Source:

49% have left a brand due to poor UX.
49% have left a brand due to poor UX.
49% have left a brand due to poor UX.

Prevent customer loss by ensuring a seamless user experience.

Source:

51% is the average mobile bounce rate
51% is the average mobile bounce rate

Optimise your mobile site to reduce bounce rates and retain users.

Users form opinions in just 50 milliseconds.

Users form opinions in just 50 milliseconds.
Users form opinions in just 50 milliseconds.

Make a strong first impression with your website design.

94% prioritise easy navigation.

94% prioritise easy navigation.
94% prioritise easy navigation.

Simplify navigation to enhance user satisfaction and engagement.

Source:

Building bridges through design

I'm Mugs, a UX Consultant

I'm Mugs,
a UX Consultant

I have over 10 years of experience in UX/UI design. My work has helped improve user engagement, enhance conversion metrics, and increase user retention. I believe in a comprehensive approach that merges design principles with software development insights, where aesthetics and performance coexist.

I work with clients to develop strategies that resonate with their target audience, improving user satisfaction, and positively impacting business performance.

Brands I’ve worked with

Brands I’ve worked with

Mugunthan Balakrishnan
Mugunthan Balakrishnan
Mugunthan Balakrishnan

Elevate your experience with Mugs Studio's innovative UI/UX Solutions

Discover Our Services

User experience design

User experience design

UX DESIGN

UX Research and Strategy

User Persona Development

Customer Journey Mapping

Information Architecture and User Flows

Usability Testing and Iterative Design

Key outcome and benefits

Improved User Satisfaction

Enhanced Usability

Increased Engagement

Higher Conversion Rates

Stronger Brand Loyalty

Lower Bounce Rates

Streamlined Development

Reduced Support Costs

Increased Accessibility

Better Customer Retention

User interface design

User interface design

UI DESIGN

User Interface Design

Interactive Prototyping

Design System Development

User Testing and Feedback Analysis

Brand Integration in UI Design

Key outcome and benefits

Enhanced User Engagement

Increased Usability

Improved Accessibility

Consistent Brand Identity

Reduced Development Costs

Higher Customer Satisfaction

Increased Conversion Rates

Competitive Advantage

Reduced User Error

Enhanced User Retention

Download free ebook

Download free ebook
A beginner guide to doing a UX audit for a website
A beginner guide to doing a UX audit for a website

Questions I've been asked a lot.

FAQ of UI/UX design

What is UI/UX design?

Why is UI/UX design important?

What is the difference between UI and UX?

How does UX design impact user engagement?

How does UX design contribute to increased conversion rates?

How important is it to make data-driven design decisions in UX?

How does UI/UX design impact business?

How long does the UX design process typically take?

Can you redesign an existing website or app to improve its UX?

How do you ensure that the UX design is accessible to all users, including those with disabilities?

Will I be involved in the UX design process?

What is UI/UX design?

Why is UI/UX design important?

What is the difference between UI and UX?

How does UX design impact user engagement?

How does UX design contribute to increased conversion rates?

How important is it to make data-driven design decisions in UX?

How does UI/UX design impact business?

How long does the UX design process typically take?

Can you redesign an existing website or app to improve its UX?

How do you ensure that the UX design is accessible to all users, including those with disabilities?

Will I be involved in the UX design process?

What is UI/UX design?

Why is UI/UX design important?

What is the difference between UI and UX?

How does UX design impact user engagement?

How does UX design contribute to increased conversion rates?

How important is it to make data-driven design decisions in UX?

How does UI/UX design impact business?

How long does the UX design process typically take?

Can you redesign an existing website or app to improve its UX?

How do you ensure that the UX design is accessible to all users, including those with disabilities?

Will I be involved in the UX design process?

Mugs Studio

2016 - 2024 Mugs Studio Pty Ltd. All right reserved

2016 - 2024 Mugs Studio Pty Ltd.

2016 - 2024 Mugs Studio Pty Ltd.