Specialised UI/UX design for public and purpose-led digital services.
Practical UX services to help public sector and not-for-profit teams design, review, and improve digital services that are accessible, effective, and user-friendly.
Sectors aligned with our work
Social Services
Fundraising
Health & Wellbeing
Disability Inclusion
Education & Training
Legal & Advocacy
Emergency & Safety
Multicultural Affairs
Environment & Sustainability
Community Impact
UI/UX Consultancy
Designing clear, accessible, and user-friendly digital experiences—across websites, apps, portals, and internal systems.
Here’s how we work with you, step by step:
These steps outline a structured approach to enhancing digital experiences, but they aren’t fixed or mandatory. They can be adjusted, combined, or used selectively based on the project’s needs, resources, and starting point.
Worked alongside
Logos reflect past or current contract work (including third-party). No affiliation or endorsement implied.
Product Audits & Reviews
A detailed check-up of your digital service to improve usability, accessibility, and community trust.
The usability of your service is assessed through expert reviews, accessibility checks (including WCAG compliance), and comparative analysis against similar platforms in the public and not-for-profit space. The result is a clear, prioritised plan for improvement.
What you get:
A usability review of navigation, clarity, and overall user experience
Accessibility audit (including WCAG compliance checks)
Comparison with similar services in your sector
Identification of gaps, policy misalignments, and outdated features
A prioritised list of improvements with practical recommendations
A more trusted, user-friendly, and compliant digital service
Pro bono support: When I can, I will.
When capacity allows, I offer a limited number of pro bono audits for community-focused services. If budget is a challenge but the impact is meaningful, I’d be glad to hear about your work.