Mugs Studio

Mugs Studio

Mugs Studio

Showcase

Design work and insights for better digital services

A curated set of case studies, guides, insights, and designs showing practical ways to make digital services clearer and easier to use.

Show all

Case Studies

Guides

Insights

Designs

Lego blocks sorted by colour

Guides

Do i need a UX audit

Search bar screen

Design

Why renters struggle to report issues

Rubik's cube with glowing orange and pink edges representing problem-solving and reframing challenges

Guides

Why forms fail and how to reframe them

Two people discussing insights during a user research interview using a tablet.

Guides

How do you run better user interviews?

Guides

What is product discovery?

Donation message saying Your support makes access possible.

Guides

Why aren’t people clicking donate?

Visa form with step-by-step menu and a clear eligibility pre-check question.

Case Studies

How do I simplify visa forms?

Improved volunteer form showing clear date, time and role selection with simple guidance.

Guides

How do we fix confusing sign-up forms?

A council resources section showing clear document links and a person holding a green recycling bin.

Guides

How to fix confusing document lists

Categories

Lego blocks sorted by colour

Guides

Do i need a UX audit

Search bar screen

Design

Why renters struggle to report issues

Rubik's cube with glowing orange and pink edges representing problem-solving and reframing challenges

Guides

Why forms fail and how to reframe them

Show all

Case Studies

Guides

Insights

Designs

Lego blocks sorted by colour

Guides

Do i need a UX audit

Search bar screen

Design

Why renters struggle to report issues

Rubik's cube with glowing orange and pink edges representing problem-solving and reframing challenges

Guides

Why forms fail and how to reframe them

Two people discussing insights during a user research interview using a tablet.

Guides

How do you run better user interviews?

Guides

What is product discovery?

Donation message saying Your support makes access possible.

Guides

Why aren’t people clicking donate?

About

Do we need UX?

Services

Showcase

Free Resources

Contact

Contact

hello@mugs.studio

Victoria, Australia

Copyright © 2026 Mugs Studio Pty Ltd. All rights reserved

About

Do we need UX?

Services

Showcase

Free Resources

Contact

Contact

hello@mugs.studio

Victoria, Australia

Copyright © 2026 Mugs Studio Pty Ltd.

About

Do we need UX?

Services

Showcase

Free Resources

Contact

Contact

hello@mugs.studio

Victoria, Australia

Copyright © 2026 Mugs Studio Pty Ltd. All rights reserved